Returns & Exchanges
At Carpe, we want you to feel confident and comfortable in your own skin. If you are not completely satisfied with your purchase, we offer a 60-day money-back guarantee on all of our sweat-management products.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to begin the process.
Select Your Preference
Choose whether you would like to exchange your item for a different formula or receive a full refund to your original payment method.
Print and Pack
Download your prepaid shipping label and securely package your items, ensuring the cap is tightly sealed to prevent leaks.
Ship and Track
Drop your package off at any authorized carrier location and keep your tracking number until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing